Flying Hopes, Aspiration !
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Our Store Policies
We founded PRO MAX SPORTS with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.
Our Story
At PRO MAX SPORTS, we strive to provide the best and highest quality gear for athletes, explorers, and fitness enthusiasts. Our online store offers a variety of sporting goods, from apparel to equipments and everything in between. Browse our site to see what we have in stock, and how we can help you get moving today.
Shipping Policy of Promax
Domestic and International shipping
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, We offer International shipping using FedEx Express at addititional charge based on Volumetric Weight which used to determine the weight of package which determine the shipping costs.
Privacy Policy
Your Data is Secure
This is your Privacy Policy section. Our website policies will secure your privacy data when you make a purchase with us. Your personal information will be guarded with the best care and you can rest assure that, and have a nice day shopping with us without any worries.
Your privacy is our importance!
Our Return Policy
Return with Condition
This is Promax Return Policy Section. It’s a great place to let our customers know what to do in case they’ve changed their mind about their purchase. Having a straightforward return or exchange policy might ease our customer mind. Most items ordered from our shop between March 1 and May 31 can be returned through Jun 30. You'll need to log into your account to initiate the return process.
The return process should be using an air mail and you will need to pay for your own shipping cost.
Contact Us
Help Center
Can I Pre-order a sale item?
Yes, you can Pre-order the sale item before it's ready to ship and make a payment after the items ready.
Sale items are non refundable, once booking consider sold
What is your return policy?
Only items that are not on sales list may be return. The product are returnable. Unfortunately, No refund policy for items purchase on clearance. Sale items are non returnable.
What are your payment options?
Order payment is done in a simple, fast and secure manner. Orders placed on Promax can be paid for with credit card, Malaysia E-Banking ,epay or 7 eleven.